Customer testimonials
16th July 2018, 5:14 PM
Mal Pool
Retired Engineer Surveyor
Zurich UK
Liverpool
My daughter, wife and myself called in to have a look at a used Pathfinder and walked away after ordering a 2018 Pathfinder. From start to finish the whole procedure was a breeze both Julie and Nick went the extra mile to make sure that we were happy with everything. As a family we went camping last weekend 13-15 Jul 18 we managed to erect the trailer before the rain started but it didn't last long it was a great return to camping after a 23 year absence and can't wait to go again.
4th July 2018, 1:31 PM
Slater
CLITHEROE
Hi fantastic service thank you for all your help the camper is wonderful and the can't wait to use it end of July thanks for all the patience in showing how it works ect highly recommend.
18th June 2018, 2:56 PM
Chief Putter Upper of Folding Camper
Belfast
Although there is a wall of steel protecting Pennine from receiving direct phone calls atm.
I got emailing and talking to Julie (She called back really quickly as well as serving customers) about some orders and spares I needed. She must know every spare imaginable for Pennine and she was so good at getting my orders sorted and suggesting other sources. Hooray for good service and no select menus!
I got emailing and talking to Julie (She called back really quickly as well as serving customers) about some orders and spares I needed. She must know every spare imaginable for Pennine and she was so good at getting my orders sorted and suggesting other sources. Hooray for good service and no select menus!
15th June 2018, 10:04 AM
Paul Ellis
Retired
Stockport, Cheshire
What a joy to have met and worked with Julie and Nick. We went to an open day just to look and ended up purchasing a Pathfinder, persuaded Julie to part ex our Fiesta and add extras. There was then no issue when I asked them to store the trailer following a collision which needed a new towbar! We collected the camper and went straight on our first trip in the new vehicle. When we found an issue with the pump on the air awning we bought, a quick email had a replacement waiting for us on our return home.
Truely a superb company to deal with, with staff who are both knowledgeable and extremely helpful.
Truely a superb company to deal with, with staff who are both knowledgeable and extremely helpful.
11th June 2018, 10:38 AM
Caroline
Mrs.
Castleford
Thrilled with the speed of service and instructions on how to replace inner tent pole. 5 days from start to finish. Excellent
6th June 2018, 4:38 PM
Catherine
Excellent customer service, made an email enquiry about the possibility of a replace,ent part and the link to exactly what we needed was provided very quickly, great price too
31st May 2018, 2:56 PM
None
Thornton-Cleveleys, Lancs, ENGLAND
Yet again, massively good quick service from Pennine when I asked a question relating to my 10 yr old Pennine Pathfinder. Excellent !!!
26th May 2018, 6:46 PM
Southampton
what more can be said small problem with a new awning one call to Julie at Pennine and new awning delivered by 1030am the next day direct to our camp site service is second to none,you don't get this service from caravan manufacturers highly recommended
19th May 2018, 5:46 PM
Owner
Gloucester
Just arrived home with our new baby (Countryman 2 +2). Absolutely thrilled with it and can not wait for our first trip in July. The whole process of buying this has been so easy from our first contact with Julie enquiring whether such a model was still available right through to the thorough hand over from Nick today. Great to see the production line showing that this truly is a British handmade product. Thank you again and photos will follow in due course!
9th May 2018, 11:10 AM
Pam&David Jones
Lancaster
Had our first jaunt in our Countryman. All went smoothly not least due to the excellent handover from the wonderful team at Pennine.
This was a replacement for our 1993 Cruiser and it’s great to see the design improvements over what was already a superb product. Amazed at how much storage and work space is available. Perfect for our needs and would highly recommend to anyone. We even managed to put up the awning without a single cross word! Many thanks to Julie and the team
This was a replacement for our 1993 Cruiser and it’s great to see the design improvements over what was already a superb product. Amazed at how much storage and work space is available. Perfect for our needs and would highly recommend to anyone. We even managed to put up the awning without a single cross word! Many thanks to Julie and the team