Pennine Outdoor Leisure

Customer testimonials

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12th October 2023, 2:00 PM
I was really expecting to have to wait at the very least a week before I received my replacement folding camper Pole. however this was not to be.
I placed my order on the morning of the 11th October 2023 and was totally astonished to be told that it would be delivered on the 12th.
Now that is what I call Customer service and more to the point customer satisfaction.
Thanks again Pennine.

7th August 2023, 5:54 PM
Sarah Munnings
Collected our Fiesta early 2023, we have taken it away on several occasions AND WE LOVE IT!

Julie and Nick make the whole experience fabulous and are always there to offer advice.

We have just had a Motor Mover fitted by the Pennine team and yet again, friendly, happy customer service.

It is so worth the journey up to Accrington to let the experts who built our Fiesta deal with post sale extras!

15th March 2023, 9:58 PM
Ordered a new Fiesta in February, Julie kept me up to date with phone calls and e-mails. Went down to collect unit early March and was met by Julie and Nick. That man Nick is a wealth of knowledge on these campers, he showed us things we didnt even know. Overall a great experience from ordering to collection, a pleasure to deal with this company, and the unit is 1st class. If your thinking of purchasing a trailer tent, dont hesitate, and give Julie a call, you will not be dissapointed. Many thanks Julie and Nick.

19th January 2023, 4:12 PM
Julie and Nick were brilliant during the purchasing process up to, and including the handover of our new Fiesta. As a complete novice to folding campers, I emailed numerous questions, all of which Julie answered courteously and promptly . The handover from Nick was great and unhurried, allowing plenty of time for photos at each stage to jog my memory when we get a chance to go camping later in the year. Nice to see that the campers are manufactured here too. I wouldn't hesitate to recommend this company to anyone looking for a folding camper.

9th September 2022, 11:53 AM
Trevor & Yvonne Adshead
Pennine Outdoor Leisure are the perfect example of a Great British business, manufacturing a Great British product, with a solid customer service to go with it.
Our initial visit to their base in Accrington was a delight. Julie showed us how and where the Campers are made, and you can feel the pride and passion in the product.
We purchased a Pathfinder model and the handover, a couple of weeks later with Nick was fantastic, with the fullest of demonstration and advice.
If you're looking for a luxury, well built, folding camper, Pennine at Accrington is the place to go.

23rd May 2022, 9:10 PM
Robert Ian Mclaurin
Satisfied Customer
Ministry of Defence
Broke the wardrobe slider rail on my 2005 Conway Cruiser. Was advised to contact Pennine directly. Glad I did. Easy ordering process, and with me in barely 48 hours. Grand job, Pennine. Ta

6th July 2021, 10:09 PM
Shaun Lawrence
Company Director
Inspire Property Ltd
Recently picked up our new Pathfinder.
Absolutely amazing camper. First seen at the NEC a few years ago and was blown away by the teams enthusiastic approach to explaining everything about this camper. This stuck with us until it was right for us to buy. Without any hesitation we paid a deposit ready to use it this year.
As expected the handover from Nick was spot on and the communication throughout with Julie was superb.
This company and what they produce is fantastic and would recommend to anyone.
We've had caravans and done tents but this is the way forward , looking forward to our first outing at the end of the month.
Thanks again for everything

24th June 2021, 9:44 AM
Cheryl & Lee Jenkins
We visited Pennine as newbies to folding campers, and Julie couldnt have been more helpful! We were more than happy and excited to leave a deposit later that day to secure our camper to be made in the following year.

Due to circumstances and difficulties arising from the past year with the pandemic, things didnt pan out as straight forward for us as we’d expected.
Julie was very understanding, and supported our camping dream until we were able to securely realise it.
I can safely say she went over and above in their customer connection during this time.

We are so excited to be picking up our Pennine Fiesta in a couple of weeks, and are looking forward to being shown every detail of our purchase in the two hour time slot that they will invest in our pick up.

Thanks Penninne! Can’t wait !!!

Cheryl and Lee ✨

9th June 2021, 12:06 PM
Rachel Hudson-Newbould
We have just picked up our new Pennine Pathfinder, Nick and Julie were so friendly or helpful. Nick gave us an amazing handover and explained every detail of the unit to us. He was patient and informative throughout. We are so pleased with the standard and finish of the camper. Lots of thought has gone into the design and this really shows. It tows brilliantly you couldn't even feel it was there. All the facilities and comfort of a caravan without the towing and storage issues. 5 Stars all round

16th May 2021, 10:21 AM
We have just picked up our brand new Pathfinder and are absolutely delighted with it. Julie and Nick were so helpful during the sales process (we had a lot of questions!), and then at the very thorough 2.5 hour handover! Pennine have been making the Pathfinder for years now, and it's clear that the product has been incrementally developed and improved in that time which results in an extremely well thought through, tired and tested product.

We are a family of 5 with 3 young boys and we looked at so many different options to work out what the best and most convenient camping setup could be. I really didn’t want a big camper van or caravan on the drive, and I didn't want to tow a large caravan! With my VW T5 I barely noticed I was towing the Pathfinder on the motorway and had to remind myself to try and keep the speed down and stay out of the third lane! We think with the Pathfinder we have found the ultimate camping setup and I know that with a bit of practice we will soon have the set-up routine dialed.

Thanks Julie and Nick for the incredible customer service. Here’s to many years of happy family camping trips ahead.

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