Pennine Outdoor Leisure

Customer testimonials

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5th March 2024, 8:12 PM
Geoff and Linda
Faringdon
Absolutely wonderful service from everyone when we collected our pennine fiesta. The demonstration was very helpful and professional. We would thoroughly recommend Pennine to anyone.

5th March 2024, 7:18 PM
Birmingham
Absolutely superb service from start to finish! Nothing was too much trouble for Nick and Julie, they patiently answered any questions we had via email.
Nick did a really detailed demo of our Pathfinder, even paused whilst we took pictures of the closing down procedure. Wonderful service.

9th February 2024, 12:54 PM
John Unwin
Basildon
Wow, wow and wow again! Myself and the wife went to the show last October (not really looking to buy anything). The wife has always been anti caravan, not enough air she has always stated but on entry to the show, something changed. She wanted a caravan, stating that ladies are entitled to change their minds. So there's me trying to get it into my head that we might be going home with a caravan, that is until we came across the Pennine stall. I already had a Countryman and have always been a fan of the Pathfinder. They came up with a deal that meant We could afford it. That I where the fun and games started but Pennine were brilliant throughout my ordeal. So I now have a Beautiful British crafted folding camper and lots of new memories to make with the grandchildren. Thank you Pennine, you truly are a brilliant Great British company and it has been a pleasure dealing with you.

1st December 2023, 5:09 PM
John + Tina Powell
Retired
-
Hyde, Cheshire
We met the team at the Camping and Caravan show in Birmingham in September 2023. We went to the show to purchase some 'bits and pieces' for our campervan and had no intention of even looking at a trailer tent. However, in the first ten minutes we came across the Pennine stand and were very impressed by the size and quality of the Fiesta trailer tent on show. We put down a deposit for a Fiesta model, but later in the month we visited their showroom in Accrington and also viewed the Pathfinder model. After much deliberation between ourselves and lots of questions to Julie and Nick, we decided to upgrade to the Pathfinder model. Julie and Nick were on hand all through our deliberations with absolutely no pressure on which model to choose.
This week we took possession of our new Pathfinder following an incredibly comprehensive handover from Nick and we are now looking forward to many enjoyable trips safe in the knowledge that we have made the right decision and should we require any further assistance then they would be at the end of the phone. I have never made such a substantial purchase with so little pressure from a sales team. Their main concern was that what we bought suited our needs and that we were very happy with our purchase.

12th October 2023, 2:00 PM
Private
Durham
I was really expecting to have to wait at the very least a week before I received my replacement folding camper Pole. however this was not to be.
I placed my order on the morning of the 11th October 2023 and was totally astonished to be told that it would be delivered on the 12th.
Now that is what I call Customer service and more to the point customer satisfaction.
Thanks again Pennine.

7th August 2023, 5:54 PM
Sarah Munnings
Peterborough
Collected our Fiesta early 2023, we have taken it away on several occasions AND WE LOVE IT!

Julie and Nick make the whole experience fabulous and are always there to offer advice.

We have just had a Motor Mover fitted by the Pennine team and yet again, friendly, happy customer service.

It is so worth the journey up to Accrington to let the experts who built our Fiesta deal with post sale extras!

15th March 2023, 9:58 PM
retired
Kelso
Ordered a new Fiesta in February, Julie kept me up to date with phone calls and e-mails. Went down to collect unit early March and was met by Julie and Nick. That man Nick is a wealth of knowledge on these campers, he showed us things we didnt even know. Overall a great experience from ordering to collection, a pleasure to deal with this company, and the unit is 1st class. If your thinking of purchasing a trailer tent, dont hesitate, and give Julie a call, you will not be dissapointed. Many thanks Julie and Nick.

19th January 2023, 4:12 PM
Julie and Nick were brilliant during the purchasing process up to, and including the handover of our new Fiesta. As a complete novice to folding campers, I emailed numerous questions, all of which Julie answered courteously and promptly . The handover from Nick was great and unhurried, allowing plenty of time for photos at each stage to jog my memory when we get a chance to go camping later in the year. Nice to see that the campers are manufactured here too. I wouldn't hesitate to recommend this company to anyone looking for a folding camper.

9th September 2022, 11:53 AM
Trevor & Yvonne Adshead
Retired
Walsall
Pennine Outdoor Leisure are the perfect example of a Great British business, manufacturing a Great British product, with a solid customer service to go with it.
Our initial visit to their base in Accrington was a delight. Julie showed us how and where the Campers are made, and you can feel the pride and passion in the product.
We purchased a Pathfinder model and the handover, a couple of weeks later with Nick was fantastic, with the fullest of demonstration and advice.
If you're looking for a luxury, well built, folding camper, Pennine at Accrington is the place to go.

23rd May 2022, 9:10 PM
Robert Ian Mclaurin
Satisfied Customer
Ministry of Defence
CHESHAM
Broke the wardrobe slider rail on my 2005 Conway Cruiser. Was advised to contact Pennine directly. Glad I did. Easy ordering process, and with me in barely 48 hours. Grand job, Pennine. Ta

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